Frequently Asked Questions (FAQ)

 

FREQUENTLY ASKED QUESTIONS (FAQ)

FREQUENTLY ASKED QUESTIONS (FAQ)

This FAQ should answer many of your questions relating to the Prospera Granfondo Axel Merckx Okanagan (PGAMO). If you have questions or need more clarification, please e-mail us at: info@granfondoaxelmerckx.com, and we will do our best to reply to you as soon as possible.

At Package Pick-Up, you’ll also receive a Riders Essentials document that outlines many key features of Granfondo Weekend (from how to mount your bike plate number to Aid Station Info, and everything in between).

While we strongly recommend registering early online to secure a spot, a very limited number of in-person ride entries will be available at the Granfondo Cycling Expo & Package Pick-Up (Penticton Trade & Convention Centre – 273 Power Street) on Friday, July 6th (1 p.m. to 7 p.m.) and Saturday, July 7th (10 a.m. to 6 p.m.). In-person registration (cash only) fees are as follows:

  • Granfondo (160 km): $250
  • Velocefondo (126 km): $250
  • Mediofondo (92 km): $250
  • Cortofondo (55 km): $200

Note: Registration is NOT available on the day of the ride (Sunday, July 8th).

Log-in to the registration site (www.ccnbikes.com). Click on “My Registrations” and you should see your Prospera Granfondo Axel Merckx Okanagan (PGAMO) registration. Alternatively, check your spam or junk email folders for a registration confirmation from Prospera Granfondo Axel Merckx Okanagan (PGAMO) Event.
You can change your distance from a longer distance to a shorter distance at no extra charge. This can be done right up until event weekend by contacting us at the 2018 PGAMO Package Pick-Up at the Penticton Trade & Convention Centre from Friday, July 6th (1 p.m. to 7 p.m.) till Saturday, July 7th (10 a.m. to 6 p.m.). The Trade & Convention Centre is located at 273 Power Street, Penticton.

You can also change your distance from a shorter distance to a longer distance at the cost of the difference in registration price between the two distances. This can be done right up until event weekend by contacting us at the Information Solutions Desk on July 6th and 7th.
Registration and Package Pick-Up will not be available on Sunday morning (July 8th). Package Pick-Up (aka Granfondo Cycling Expo) on Friday (July 6th – 1 p.m. to 7 p.m.) and Saturday (July 7th – 10 a.m. to 6 p.m.) is your only opportunity to pick-up your ride number and registration package. The Package Pick-Up and Cycling Expo are located at the Penticton Trade and Convention Centre (273 Power Street).
You must sign your official PGAMO event waiver in the presence of our staff/volunteers at Package Pick-Up. In other words, event waivers are not available online in advance. As well, this requirement means that you cannot pick up the registration of another rider (i.e. a friend or family member). If you have questions or require assistance, e-mail us at: info@granfondoaxelmerckx.com. Please plan accordingly.
In the event of injury, scheduling conflict, etc., until June 15, 2018 (2 p.m. PDT) registered riders can roll-over their 2018 registration to the following year (i.e. 2019) for a nominal fee ($75 fee + taxes; service fee included).


In addition to transferring to a different category, a registered rider can also transfer an event entry to another individual using the user account created when you first registered. Please note there is a transfer fee of $30 + tax (processing fee included). A registered rider can transfer an event entry to another individual up until Saturday, July 7, 2018 at 2 p.m. PST.

Please review our refund and transfer policy webpage for more information: http://www.granfondoaxelmerckx.com/register/refund-transfer-policy/.

Individual riders are able to join a team after they’ve registered by following the steps outlined on: http://www.granfondoaxelmerckx.com/team-competition/. Questions? Contact CCN Bikes directly or by email: info@granfondoaxelmerckx.com.

Note: the Team Competition is only applicable to the Granfondo distance.
In addition to riding an incredible course around the Okanagan Valley with several fully stocked aid stations, the Velofix King of the Mountain (KOM) Challenge, chip timing, etc., each 2018 PGAMO participant receives:

  • A fully supported and traffic-controlled ride on some of the most scenic roads in Western Canada.
  • Official 2018 PGAMO “Ride Hard. Smile Often.” technical t-shirt.
  • Complimentary digital super pack of personal event photos, courtesy of Kal Tire.
  • Full mechanical support throughout the duration of the ride provided by The Bike Barn and Velofix Mobile Bike ProShop.
  • Aid and medical stations along the route, complete with food (Honey Stinger products, SunRype, fruit) and beverages (Ultima Replenisher and water).
  • Secure bike parking during post-event celebrations.
  • Complimentary barbeque for 2018 PGAMO riders.
  • Official 2018 PGAMO swag, including a custom Specialized item, water bottle, and more…
  • Pre- and post-event activities and entertainment for you and your family.
  • A complimentary beverage at the Tree Brewing Peloton Patio upon completing your ride.
  • Final results will be posted by 10-year age categories.
One of the most anticipated events returns to Penticton’s Gyro Park (Main Street and Lakeshore). The 2018 Kids’ Piccolofondo hosts kids under-5 (push bikes) through to 12 years on Saturday, July 7th from 2:00 p.m. to 4:00p.m. These young riders will ride between 400 m and 5 km (depending on age division) on the Piccolofondo circuit. Kids will receive their very own race bike plate prior to the event and a cool Finisher’s medal at the end.

Registration for the Piccolofondo
The Penticton Ramada (http://www.pentictonramada.com) is the official host hotel of the Prospera Granfondo Axel Merckx Okanagan. Our last update indicated that the Penticton Ramada is now full during Granfondo Weekend. Additional hotel, motel and B&B options – ranging from budget to high-end – are still available throughout Penticton and the South Okanagan. Visit our event partners, Explore Penticton (http://explorepenticton.com/stay/) for more information.

We recommend booking your accommodations as soon as possible.
Without a doubt, the weather during Granfondo Weekend will be near or above 30°C in the South Okanagan. Please take extra care in applying sunscreen and staying hydrated throughout the weekend.
The Cortofondo (55 km), Mediofondo (92 km), Velocefondo (126 km) and Granfondo (160 km) all begin on Penticton’s Lakeshore Drive (near the 'Peach' and adjacent to Lake Okanagan) at 7 a.m. sharp. We encourage riders to arrive by 6:30 a.m. to ensure a smooth transition into the start chute. Start Chute procedures are in effect for this year’s event. Please access the “Speed Zone” that corresponds to your bike plate number, which relates to the expected average speed you indicated during online registration. Please click the image below for full details.

Needless to say, with approximately 2,500 cyclists and their families/friends descending on Penticton for the ultimate cycling weekend, parking will be at a premium. We encourage and advise you to make use of the parking lot located at the Penticton Trade and Convention Centre (273 Power Street). Even on ride day it’s only a short walk/ride from the Main Street Start/Finish line.
The Prospera Granfondo Axel Merckx Okanagan is a fully supported ride featuring up to seven (7) Aid Stations. The stations are located at:
  • Summerland’s Memorial Park
  • Main Street, Penticton
  • Okanagan Falls’ Centenial Park
  • Black Hills Estate Winery
  • Fairview Mountain Golf Club
  • Willowbrook Road
  • The Dominion Radio Astrophysical Observatory
All Aid Stations will be stocked with: fruit (bananas, oranges, watermelon), pretzels, water, Ultima Replenisher sports drink (orange and raspberry flavours), and Honey Stinger products (waffles, gels and chews in various flavours). Special treats like mini-croissants, mini-donuts, cookies and Okanagan Energy Bars from SunRype will add variety to the later Aid Stations. All Aid Stations include toilet facilities.
Velofix, SRAM and the Bike Barn are the official on-course mechanical support teams of the Prospera Granfondo Axel Merckx Okanagan. If our crew finds you by the side of the road with a flat tire, we will fix your flat and get you on your way. Our team will attempt to fix more complicated mechanical problems and will only charge you for the parts they use (chain, derailleur, etc.). We encourage you to come prepared with basic tools and supplies to change a flat tire, as availability of neutral support will depend on the number of riders in need of mechanical support at any given time.
Absolutely! We would love to have any of your friends or family volunteer for the Prospera Granfondo Axel Merckx Okanagan. To review available volunteer opportunities, visit: http://www.granfondoaxelmerckx.com/frontpage/volunteers/.
We encourage spectators to not clog roadways with vehicles during Sunday’s ride. The Start/Finish Area provides a great opportunity to watch a given cyclist up to four times during ride (e.g. at the start, on the way through Penticton to Summerland, on the return from Summerland, and at the finish).
Immediately upon completion of the ride, riders can expect to have their timing chips removed from their bikes by volunteers. Riders will then be given an ice-cold towel before parking their bikes in our secured bike check area. At this point, fresh water, food, washrooms will be available. Riders can then proceed to the BBQ area to receive their complimentary burger (beef, chicken or veggie), and then onto the Tree Brewing Peloton Patio for their complimentary Tree beverage (for riders 19 and older).

On-stage entertainment, kids activities (e.g. bouncy castle), picnic tables and shade will all be available in the Gyro Park Finishing Area. Awards will begin at 2 p.m.
Use of non-standard bikes (time trial bikes and tandems) is at the discretion of event management. Aerobars, Penny Farthings, unicycles and recumbent bikes are not permitted. Please contact info@granfondoaxelmerckx.com to confirm the suitability of your bicycle. For complete list of event rules, visit our Rules and Regulations page.
Results will be posted on our results page at: http://www.granfondoaxelmerckx.com/results/ by the Monday following the event. As well, you can access live tracking, and Facebook/Twitter updates through our event partner, Sportstats.
Marathon-Photos.com (www.marathon-photos.com) is the official event photographer of the Prospera Granfondo Axel Merckx Okanagan. You’ll be able to search for your photos according to your last name and/or bib number. Complimentary digital super pack of personal event photos will be available for each participant, courtesy of Kal Tire.